Our Features
We work hard every day to make life of our clients better and happier
- Automated Threads trackingStay organized while keeping your chat casual and seamless. Keep chatting in channels as usual — we'll automatically turn your conversations into actionable tickets, no extra steps needed.
- In-thread tickets managementsManage tickets directly within the conversation—reassign or close them without interrupting the chat flow.
- Automated AssignmentsNever get frustrated by unanswered messages. No need to ping the entire channel for attention. Requests are instantly assigned to the right person, ensuring swift action through on-call rotations or other assignment mechanics — eliminating the wait and shared ownership confusion.
- Open request reminders and shift remindersBoost collaboration speed with customizable reminders for open requests and shift notifications — keeping your team on track and informed.
- On-call rotation managementA full-scale, built-in system for managing on-call shifts in your teams. Customize rotation frequency and shifts duration, preview schedules, easily handle vacation or sick leave with schedule overrides.
- Tickets navigationEffortlessly navigate and manage tickets within your Slack workspace — no need to switch between apps.
Get started with DutyBridge
No credit card required. 14-day trial.
