Privacy Policy
Last edited on 2024-07-09
Introduction
Welcome to DutyBridge, a service provided by GRN Tech Solutions UG ("we", "our", "us"). We are committed to protecting your privacy and ensuring compliance with applicable legislation (GDPR).
Information We Collect
Business data
Business data refers to information that is collected and stored during regular operations on our platform. This may include time when tickets were created and closed, analytics data, as well as other types of information generated as users interact with our services. This information doesn't include any personal data.
Personal information
We may ask and collect the following information:
Use of information
We use the information to:
Legal Basis for Processing Personal Data
We process your personal data based on:
We may share your information with third-party service providers, including IT service providers, data storage, hosting, analytics, error loggers, professional advisors, and payment system operators.
Data Security
We comply with Slack's security standards and utilise minimal permissions. Our App may receive PII (personally identifiable information) as it is presented in some events payloads, but we do not store or use any PII data from Slack workspace users. Personal data used for processing payments is stored at payments service provider (Stripe, Inc.) according to their privacy policy.
Your Data Protection Rights
You have the right to access, rectify, or delete your personal data. To exercise these rights, contact us at support@dutybridge.app.
Changes to This Privacy Policy
We may update this policy. Any changes will be posted on this page.
Contact Information
If you have any questions, please contact us at support@dutybridge.app.
Last edited on 2024-07-09
Introduction
Welcome to DutyBridge, a service provided by GRN Tech Solutions UG ("we", "our", "us"). We are committed to protecting your privacy and ensuring compliance with applicable legislation (GDPR).
Information We Collect
Business data
Business data refers to information that is collected and stored during regular operations on our platform. This may include time when tickets were created and closed, analytics data, as well as other types of information generated as users interact with our services. This information doesn't include any personal data.
Personal information
We may ask and collect the following information:
- Company name
- Payment information
Use of information
We use the information to:
- Provide and maintain our service
- Process transactional or ongoing payments
- Communicate with you
Legal Basis for Processing Personal Data
We process your personal data based on:
- Consent
- Performance of a contract
- Legitimate interest that is not outweighed by your data protection rights, such as for purposes of research and development, promoting our services, and safeguarding our legal rights and interests
We may share your information with third-party service providers, including IT service providers, data storage, hosting, analytics, error loggers, professional advisors, and payment system operators.
Data Security
We comply with Slack's security standards and utilise minimal permissions. Our App may receive PII (personally identifiable information) as it is presented in some events payloads, but we do not store or use any PII data from Slack workspace users. Personal data used for processing payments is stored at payments service provider (Stripe, Inc.) according to their privacy policy.
Your Data Protection Rights
You have the right to access, rectify, or delete your personal data. To exercise these rights, contact us at support@dutybridge.app.
Changes to This Privacy Policy
We may update this policy. Any changes will be posted on this page.
Contact Information
If you have any questions, please contact us at support@dutybridge.app.
