A user is a unique member of your Slack workspace who has been active during the billing period. These are the same users for whom you pay your Slack subscription.
You can upgrade subscription within the DutyBridge App in Slack. If you want to cancel subscription, please contact us at support@dutybridge.app
We request minimum permissions to work, which include managing user groups and sending messages to where DutyBridge app is invited. By default we don't store any PII information of your workspace users.